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Statistics Lie…They Are Listening

Albert Einstein is reported to have asked his fellow physicist and friend Niels Bohr, one of the founding fathers of quantum mechanics, whether he realistically believed that ‘the moon does not exist if nobody is looking at it.’ To this Bohr replied that however hard he (Einstein) may try, he would not be able to […]

Measuring Success

Success is something most (hopefully all) business professionals strive for. What that success actually is varies depending on the person, and their goal(s). In late May, I began thinking through a few goals I had. One was to increase the number of subscribers to my email list which would in turn lead to potential clients. […]

You are too focused on the WHAT

It’s commonplace for people to tell others what it is they do, what it is they offer, what it is they have accomplished, and well, whatever else they want. It is important to communicate the what. But when we are too focused on the what, we forget the how. How is important because it communicates […]

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You Failed to Close Again

You failed to close the sale again. It seems to be getting more and more repetitive. You are saying all the right things, at all the right times, to all the right people. There wasn’t a thing wrong and yet, the client told you “no”. What were they thinking? What was their problem? Don’t they […]

I Don’t Need More Business

I hear it more often than I’d like. “I don’t need any more business” or, “I’m doing great and don’t need to add any more clients.” Are you kidding me? There are many reasons why these statements are poor for any business professional but for sake of space, I will just include a few. More business […]

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Death by Babbling

  As I entered my sales career over seventeen years ago, I was told my “gift of gab” would be of great benefit. There is some truth in that for sure. Being comfortable talking to anyone, about almost anything, has taken me a long way in building relationships with clients and colleagues. But what happens […]

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Make Them Tell You No

If your customer needs the product or service you are selling, there are only two possible outcomes. Either you will 1) Ask for the commitment and they will say yes, or you will 2) Ask for the commitment and they will say no. Seems pretty stinkin simple right? WRONG! It’s not simple because salespeople don’t […]

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Lies

“Yes I can do that. Of course I can provide what you need.” It happens all too often. Did you even think about what you said? Did you realize what you were doing? How could you? How could you lie right to your customer’s face? If you were to take a poll and ask the question […]

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Strategy or Tragedy

It’s really a pretty simple statement. If you do not have a sales strategy for your business, you will experience great tragedy in your business. Yup, tragedy. This tragedy may include ineffective marketing, horrible prospecting, pitiful conversion rates, sub-par profit margins, and non-existent repeat business. Any combination of these negatives will produce red numbers on […]

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Stick To It

I was speaking with a colleague a few days back and we were talking about this other company that has had a really successful niche. He mentioned to me that said company is beginning to diversify and I immediately cringed. I am sure you are asking yourself why. Well, let me share a few things […]